Frequently asked questions
Is your jewellery anti-tarnish?
Yes! All our pieces are made with anti-tarnish material, so they resist discoloration and stay shiny with minimal care. To keep them looking their best, avoid contact with water, perfume, and lotions.
What packaging will my order come in?
Every order ships in our signature premium packaging, just like the ones featured in our videos and on our social media pages — perfect for gifting or keeping.
How long does delivery take?
Orders are delivered within 4–5 working days.
What is your return/exchange policy?
Refunds are issued only if: you received the wrong item, the product is verified defective, or you cancel your order before it's dispatched.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.