Shipping policy

Shipping Policy

Effective Date: [Insert Date]

At [Your Jewellery Brand Name], we aim to deliver your order safely and on time across Pakistan.

Delivery

We offer delivery across Pakistan.
Orders are usually dispatched within [1–3] business days after confirmation.
Estimated delivery time is [2–5] business days, depending on your location and courier service.
Delivery times may be longer during sales, public holidays, or unforeseen circumstances.

Shipping Charges

Shipping charges will be displayed at checkout or communicated before order confirmation.

Cash on Delivery

Cash on Delivery (COD) is available on eligible orders across selected areas in Pakistan.

Please ensure that your phone number and delivery address are correct when placing your order.

Order Tracking

Once your order has been dispatched, we may provide a tracking number through WhatsApp, SMS, or email, depending on the courier service.

Delayed or Lost Orders

While we work with reliable courier partners, delivery delays may occasionally occur due to weather, holidays, incorrect addresses, or other circumstances beyond our control.

If your order is significantly delayed or appears to be lost, please contact us and we will assist you in contacting the courier.

Incorrect Address

Customers are responsible for providing a complete and accurate delivery address. Additional delivery charges may apply if an order needs to be resent due to an incorrect or incomplete address.