Refund policy

Return & Refund Policy

We strive to ensure that every order meets our quality standards and that you are completely satisfied with your purchase. Returns are accepted within 7 days of delivery, provided that the item is unused, unworn, and returned in its original packaging and condition. Please note that sale items are non-returnable unless the item is received defective.

Refunds will only be considered in the event of a wrong item being delivered, a verified defective product, or an order cancellation made prior to dispatch. For purchases made through online payment methods, approved refunds will be issued to the original payment method. For Cash on Delivery (COD) orders, refunds will be processed via bank transfer.

Once a refund has been approved, please allow 7–10 working days for the amount to be processed and credited. We reserve the right to assess each return and refund request to ensure that it meets the conditions outlined in this policy.

Once your return is received and inspected, approved refunds will be processed within [5–10] business days through [original payment method / bank transfer / Easypaisa / JazzCash].

For Cash on Delivery orders, you may need to provide valid bank or payment details to receive your refund.

Return Shipping

If the return is due to our mistake, a defective item, or damage before delivery, we will cover the return shipping cost.
For change-of-mind returns or exchanges, the customer is responsible for return shipping charges.